Frequently Asked Questions
Find answers to common questions
What are your hours of operation?
Our hours vary by season. Spring (Mar-Jun): Wed-Fri 8am-5:30pm, Sat 8am-2pm. Summer (Jul-Aug): Thu-Fri 8am-5:30pm, Sat 8am-2pm. Fall (Sep-Oct): Wed-Fri 8am-5:30pm, Sat 8am-2pm. Winter (Nov-Feb): Thu-Fri 8am-5pm, Sat 8am-2pm. Please call to confirm holiday hours.
Do you offer delivery?
Yes! We offer delivery and placement services for trees, shrubs, and bulk materials. Delivery fees are based on distance and order size. Contact us for a quote.
What is the Sketch-N-Go service?
Sketch-N-Go is our FREE same-day landscape design service. Bring in photos of your property, and our designers will create a hand-drawn sketch with plant recommendations while you wait.
Do you install landscaping?
Yes! We offer professional installation services for all plants, trees, hardscapes, patios, retaining walls, and more. Our licensed landscaping team has years of experience.
What is your return policy?
We stand behind the quality of our plants. Please see our Policies page for complete details on our warranty and return policies.
Do you offer commercial services?
Yes! We have a dedicated commercial division serving landscapers, contractors, and businesses. Visit our Commercial page or call for wholesale pricing.
Can I order online?
Yes! You can browse and order plants online for pickup or delivery. Visit our Shop page to see available inventory.
Do you have gift cards?
Yes! Gift cards are available in any denomination. Purchase in-store or online - the perfect gift for any gardener!
Delivery Rates
We offer delivery services throughout Burke County and surrounding areas. Delivery fees are based on distance and order size.
View Delivery Rates (PDF)