Store Policies
Our commitment to you
Plant Warranty
Quality is our game! We sell healthy, certified plants & trees at our garden center. Due to environmental factors, we cannot guarantee plants will survive in all conditions. In the event you see any issues, please contact us immediately for assistance.
Returns & Exchanges
We are unable to accept returns on live plants or custom orders. All sales are final.
Delivery Policy
Delivery is available within our service area. Fees are based on distance and order size. We will place plants in accessible areas. Customer is responsible for ensuring delivery area is accessible and free of obstacles.
Installation Services
Professional installation includes designed plant placement and proper planting techniques per NCLCLB guidelines. We will contract with NC811 guidelines to mark utility lines prior to installation. We are not responsible for underground utilities not properly marked. Private Irrigation, drainage & water lines are NOT marked by NC811 and are responsible for the property owner to locate.
Privacy Policy
We respect your privacy. Personal information collected is used only for order fulfillment, customer service, and marketing communications (with consent). We do not sell or share your information with third parties except as required to process your orders.
Questions?
Contact us at (828) 874-0679 or sales@settlemyrenursery.com with any questions about our policies.